Carpets (and Rugs) are exposed to dirt, pollen & other allergens, cigarette smoke and odors, mold, fungi, pet hair, pet stains, dropped food and spilled drinks, etc. Even looking clean, your carpet can still be a breeding ground for germs, bacteria and microorganisms. If you have your carpets (and rugs) professionally cleaned at least once every 6-12 months, they will be protected and their life extended.
Our specially trained technicians use powerful equipment and safe chemicals to give you the deepest clean. Environmentally safe and green chemicals are used wherever possible. In the process of steam cleaning the accumulation of strong detergents is minimised, because of the immediate vacuum collection. Steam cleaning is the most thorough method for removing embedded soil.
There are many different methods of steam cleaning your carpets. The correct term for steam cleaning of carpets (and upholstery) is in fact “hot water extraction”. We will refer to it as Steam Cleaning as it is most commonly known. There is a 1 stage method of steam cleaning, which is over 20 years old, and is quite not the preferred method by us. In this case a cleaner brings to your home a portable machine that is filled with water and detergent. No rinsing takes place. So detergent residue is left in your carpet, which promotes rapid resoiling.
Carpet Cleaning Group does not use this 1 stage steam cleaning method, but a 6 stage one:
Stage 1 –Pre-spray with biodegradable cleaning solution
Stage 2 – Agitate rotary to ensure soil separation and to assist with spot and stain removal
Stage 3 – Treat any remaining spots and stains
Stage 4 – Steam clean the carpet (Hot Water Extraction)
Stage 5 – Apply carpet rinse for pH balance to ensure no residue is left in carpet
Stage 6 – Apply deodorizer
Normal spotting and stain removal is included in our cleaning price and our steam cleaning process. It is possible, however, that at the completion of cleaning some stains remain. They have not been removed in the cleaning process, and require extra treatments such as “Heat transfer methods” or “Spot dyeing”. These procedures will be discussed with you and a quote will be given for the removal of these more difficult stains.
We will also discuss with you whether the stain will respond to extra treatment. It is possible that the stain is likely to be totally or partially removed, or lightened, or the stain is deemed permanent. Please, note that the stains that are deemed permanent, will not be removed with any treatments. That is why we can not and do not guarantee removal of permanent stains. But often extra treatments, as mentioned above, are not required because 85% of spots and stains are removed in the initial cleaning process.